Tender: Birtley Community Partnership – Web Development

Birtley Community Partnership is seeking a web developer to support a website redevelopment for the Hub’s online identity.

This opportunity is part of Gateshead Council’s Digital Transformation Fund. The deadline for submissions is close of business 27 May 2022.

Organisation Background

Birtley Community Partnership has endured teething issues over the years, specifically around 5 years ago when the partnership was seen as being too inwardly focused on the development of its hub rather than its outreach into the community at large. However, changes in trustees and a refresh of its ethos has meant that community engagement is very much a core tenant of their present-day to day work. Currently, most of its delivery is focused on members of Birtley who require crisis support (food parcels, job applications, benefits, housing). Whilst the partnership is happy to adapt and engage with this emerging demand, it doesn’t want to be pigeon-holed into this one area of delivery in the long term.

Project Background

A core frustration that the team possesses is an inability to showcase engagement on the website. With no internal knowledge for managing or updating a content management system, the team rely on external, freelance support which has proved unsustainable to match its vision and objectives for an online resource. Following Sunderland Software City’s assessment of the partnership’s website, we would recommend a complete redevelopment of the site. The Hub’s site is currently built on Joomla, a platform that is becoming increasingly dated in the current market of content management frameworks. As such, we would recommend setting aside a proportion of the Development Fund’s budget to support a website redevelopment for the Hub’s online identity, something that provides immediate clarity as to what the organisation has achieved in Birtley and what resources are available to residents.

The website redevelopment would have two important impacts on the partnership. Firstly, it can clarify its actions as a larger organisation versus the on-site work which is done at their community hub, something which is not clearly communicated at present. As an area that the partnership has historically struggled with, it would be important to represent this distinction online. Secondly, it will consolidate the design and control to the board of trustees. Depending on the scale and resources that are employed, such as being built on a relatively simple CMS, it also provides the staff at the partnership the opportunity to partake in the management and updating of their website’s content and even involve their volunteers in this skill set. We would like to see the team become inspired by what a good digital representation of their partnership can look like and take that confidence into the work that they do daily but also in how they present themselves to funders in the future.

Key Requirements

Functional Requirements:

ID Feature Priority
1 Ability to control and manage content updates in a user-friendly manner High
2 Full possession of the domain High
3 A UX which conveys the distinction between the partnership as a whole and the community hub Low


Evaluation Criteria

The proposal will be evaluated through the following criteria:

  • Ability to meet Key Requirements; (25%) – submissions will be scored against their ability to meet the requirements that have been set out in the specification
    • We expect a document no longer than three pages in length or a brief presentation as part of your submission.
  • Value for Money (including ongoing maintenance costs); (25%) – submissions should include a cost for the development of the web development and ongoing maintenance for a period of up to one year
    • This will be assessed against the quoted costs of other submissions
  • Evidence of similar project experience from clients in the third sector; (25%) – submissions will be scored against their functionality, showcasing considerations towards the service-users (in most cases volunteers) and the product’s overall usability
  • Timescales (Ability to stick to timescales as set out below); (25%)


Deadline for full proposals 27 May 2022
Pitch Day (if necessary) 3 June 2022
Decisions and contracting 6 June 2022
Web development begins 7 June 2022



There is a budget of up to £4,000 for this project including the development of the solution and an annual cost of web hosting fees. Companies who are shortlisted to pitch must give a breakdown of project costs, as this will form part of the evaluation criteria.

How to apply

Please prepare your proposal as a (maximum three-page) document or short presentation and send it to Nathan – nathan.rowland@sunderlandsoftwarecity.com – by 27 May. Afterwards, we will be in touch to arrange a suitable date for you to pitch your proposal, if necessary. This will give you an opportunity to talk about your proposed integration as well as provide time for any questions you may have. If you have any immediate questions regarding applications, feel free to email Nathan at the same address above.