Vacancy: Software Specialist

Digital Catapult North East Tees Valley is looking to recruit a Software Specialist to support delivery of its ambitious Digital Adoption activity in partnership with the North of Tyne Combined Authority.

We are looking for someone who can research, develop and implement digital solutions for businesses and organisations and who will contribute to the delivery of a project of scale at pace.

We actively encourage applications from people of under-represented groups as we strive to increase diversity in our workplace.

To apply: Send a CV (max 3 sides) and cover note (max 2 sides) to Adam Hill (

Closing Date: 5pm, 1st April 2021

Please note we are not accepting applicants from recruitment companies at this time.

You can find the full job description below:

Software Specialist

Reports to:                    Head of Digital Adoption

Term:                             Fixed Until December 2023 (with possible extension)

Salary Range:               £28,000 – £32,000

Please note that while we are currently working remotely based on government guidelines, our office is based in Sunderland and applicants will need to be able to travel to the office when premises are reopened.


Organisation Overview

Digital Catapult has a mission of accelerating the early adoption of advanced digital technologies across the UK. It does this nationally through programmes of collaboration and open innovation, aligned to a network of local centres. As a regional centre, Digital Catapult North East Tees Valley (NETV) is run by Sunderland Software City and focusses on driving adoption and economic benefit from advanced digital technologies in sectors such as manufacturing and the creative industries.

This role is part of a new programme funded through the North of Tyne Combined Authority to deliver digital adoption activities across Newcastle, North Tyneside and Northumberland, delivered by the Digital Catapult. As an employer, we support the North of Tyne “Good Work Pledge”, which involves committing to five key pillars of good working including health and wellbeing, and social responsibility.


Role Overview

The Software Specialist will be integral to the development and delivery of digital prototypes, products and services for SMEs as part of our digital adoption technical team. A technology generalist, the role will primarily be to inform the design of solutions, produce prototypes and actively develop digital tools based on the needs and requirements of clients from a wide range of sectors.

Based on provided specifications, the specialist will work creatively with a range of no-code, Software as a Service (SaaS), and custom-built tools to deliver high value outputs that support the digital adoption within businesses and organisations. Working as part of the technical team the role will work directly for clients as well as in collaboration with other digital sector companies and experts in the region.

This role is funded through the North of Tyne Combined Authority Digital Adoption programme.


Duties and Responsibilities

  • Analysis of and contribution to the design and specification of solutions for digital adoption developed by the technical team
  • Development of prototypes and digital tools that use open source, no-code and SaaS to support businesses and organisations on their digital journey
  • Documentation, demonstration and training of digital tools as they are developed and rolled out with clients
  • Communication and collaboration with digital agencies and technology specialists
  • Technical support provided to clients as required


Key Skills/Qualifications


  • A detailed understanding of digital adoption and driving productivity and efficiency through digital deployment
  • Extensive knowledge of the SaaS technology ecosystem including but not limited to, CRM, CMS, LMS, eCommerce, data management and
  • Wide-ranging understanding and experience with building web and native applications using no-code solutions
  • Innovative and agile mind-set to solving human problems with digital solutions and supporting their adoption
  • Understanding of how digital solutions can affect, or is affected by drivers such as risk, cost, quality, time and resources
  • Understanding of the possibilities with advanced technologies such as Internet of Things, Immersive Technology and Distributed Ledger Technologies
  • Understanding of how digital solutions can affect, or is affected by drivers such as risk, cost, quality, time and resources
  • Ability to build rapport with clients and respond adequately to their needs and any feedback/input provided
  • Excellent spoken and written communication skills and presentation skills


  • Understanding of the latest accessibility best practice and legislation to ensure that solutions provided are inclusive
  • Experience in the use of common design and prototyping tools such as InVision, Figma or Adobe XD, and design tools such as Sketch or Adobe Photoshop/Illustrator
  • Experienced in software for ideating and production of specifications such as Miro, Balsamiq and Lucid Chart
  • Experience working with businesses and organisations from a wide range of sectors such as retail, cultural venues and the voluntary and community sector
  • Experience of developing functional and technical specifications that are understandable by people without technical knowledge